What is Artificial Intelligence, Chatbots and Digital Assistants?
According to Merriam-Webster, Artificial Intelligence is defined as the ability of a machine to imitate intelligent human behavior. At IntraSee, we have harnessed the power of AI and incorporated it into our next-generation UX capabilities for Enterprise systems. Through our advanced chatbot AI technology named Ida, we can revolutionize the way you interact with your entire suite of ERP systems, whether they are on-premise or in the Cloud.
With Ida, conversational interaction becomes seamless, providing you with a cutting-edge user experience that enhances productivity and efficiency across your organization. Say goodbye to traditional interfaces and embrace the future of intelligent conversational interactions with Ida.
A good user experience is one that feels natural and easy to a user: their own words. Text is the new UI!
We are primarily focused on the following strands of AI:
| Machine Learning | Deep learning, predictive analytics |
| Natural Language Processing | Translation, classification, clustering, information extraction |
| Speech | Speech to text, text to speech |
| Expert Systems | Inference engine, knowledge base |
| Generative AI | Generating content using large language models such as GPT |
What about AI in the Enterprise?
We strongly believe that when employees, managers, students, or faculty visit an Enterprise Software system, they have a specific task in mind rather than simply browsing aimlessly. Each task they aim to complete typically stems from a question they have. Traditionally, users would seek answers by reaching out to someone, logging a ticket, or navigating through various websites—a process that can be costly and time-consuming.
That’s where Digital Assistants come in to alleviate these burdens. With the power of Digital Assistants, users can simply ask their questions in their own words, and the burden of finding answers is taken care of. Whether it’s retrieving policies, accessing secure data, processing workflows, or updating information, Digital Assistants provide quick, accurate, and satisfying responses. The future of Enterprise Software is about delivering faster, more accurate, and delightful user experiences through the seamless integration of Digital Assistants. Say goodbye to the inefficiencies of traditional methods and embrace the future of effortless and efficient interactions.
What do I get with Ida?
- Access to IntraSee’s pre-built catalog of skills for Employee, Manager, Student, Advisor and Faculty transactions/queries
- Ida’s integration adapters that enable approving of workflow, running reports and searching for content against multiple SaaS and on-premise systems
- Industry leading natural language processing accuracy
- A chatbot that can answer your organization’s questions sourced from your data and content repositories
- The ability to speak in over 100 languages automatically
- Personalization based on roles and attributes
- Automated management, analytics and monitoring
- Generative AI capabilities to answer more questions
- Concierge capabilities: hand off to other chatbots or live agents