With the proliferation of Amazon’s basic one-size-fits-all AI, millions of users have experienced Alexa playing music, summarizing the news, and providing information found on the internet. After the initial thrill is gone, many come to find out Alexa can’t really do much more without adding Alexa Skills to make her smarter. These “skills” are the bridge between your commands and actually getting something accomplished, like adjusting your thermostat or turning on a smart light bulb.
In the Enterprise world, IntraSee’s chatbot-automation bridges the gap between artificial intelligence and real-world business transactions, empowering AI platforms like Oracle Intelligent Bots to turn on the proverbial smart light bulb for your enterprise or institution.
When people ask us what we do at IntraSee, we explain that we are like Amazon Skills for the enterprise. These skills are what large organizations need to realize millions of dollars in savings. Instead of wasting time and money designing and maintaining websites that beat around the bush, IntraSee’s chatbot solution gets straight to the point and does the work users need to get done. There’s basically no web page, just a chat window. We’ve developed a means of automating chatbot implementations that makes configuring these solutions quick and simple, so the AI knows how to do the stuff that needs doing – right out of the box!
IntraSee’s suite of products empowers users to accomplish tasks like moving an employee to a different team, tracking a new hire’s to do list, aiding a nurse restocking medical supplies, or helping a student register for classes by phone. All the user has to do is ask straightforward questions, and the chatbot will do the rest. Without navigating through a website, a busy nurse can simply ask the chatbot to “Buy more bandages,” and the chatbot will guide them through the required steps: “What type of bandage? What size? How many? Would you like to add something else to your order?” College students can give the command, “Search for English classes,” and after choosing a class from a list the chatbot will ask, “Would you like to add English 101 to your cart?” Simplicity makes cents.
At IntraSee we have taken leadership in the Enterprise UX space, and transformed that into an automated means of generating a chatbot that is multi-talented from day one. It is so advanced that it can immediately solve problems that your development teams have spent decades, and masses of money, working on. And while automatically turning on a light bulb is a nice trick (and saves someone having to push a button). Our chatbot can perform things immediately that often take teams of people days to achieve. This is exponentially better than anything Alexa can do.
So, while programmers are churning out thousands of simple AI skills, none of these applications can handle complex business logic or the decision process required for multi-step transactions like tracking time in Kronos. Alexa can’t make intelligent decisions because she doesn’t know anything about the user. This is where IntraSee puts the “I” in business intelligence. We leverage all of the information we know about users without asking, utilizing known data such as reporting structure to logically streamline workflows. When the chatbot has all the information it needs it provides a summary of the transaction and executes the process securely and efficiently on the backend.
Many Alexa users worry about security and privacy because Alexa is “always listening,” and you would never want co-workers to hear you say something sensitive like, “Give Jimmy a big bonus.” Chatbots eliminate such security concerns by allowing users to type questions and commands. The entire suite of IntraSee products is designed to seamlessly work with highly secure data systems such as PeopleSoft, Oracle HCM Cloud, Oracle Student Cloud, Salesforce, Taleo, Kronos and many more. Each month we continue to add to the library of skills, so if it’s not there now, it will be soon.
In business it never makes sense to spend a dollar chasing a nickel. At IntraSee, our focus has always been to streamline business processes to save your organization money, increase productivity and reduce frustration. IntraSee has been helping organizations increase profitability by simplifying the user experience since our inception. To say that IntraSee is ahead in the AI skills game is an understatement. For nearly a decade IntraSee has been developing a suite of products that provide cost-saving self-service solutions straight out of the box. It turns out that our mature transactional architecture is the perfect fit for the next generation of AI, marrying complex transactional processes with the AI platforms of the future.
Artificial intelligence investment is intelligent business today, not something your organization should wait to do tomorrow. Building a library of AI assets is something that needs to start today. We encourage you to look at IntraSee chatbot solutions as you would Alexa Skills, the necessary smarts needed to get meaningful work done. Being a business that is ahead of the curve in AI integration will make the difference between winning and losing.
Launching artificial intelligence for your organization’s users is simple and straightforward. The AI’s have matured, IntraSee’s got the skills covered, and our risk free pilot takes the guesswork out of adoption timing. Contact us to start your Chatbot Pilot today.