It’s been a terrific week at Oracle OpenWorld and we’ll be publishing a blog next week to summarize what we learned while we were there. But today we’d like to focus on the awards that our customers won this week. So here are the highlights…
Oracle Cloud Platform Innovation Award: Oracle Digital Assistant
We are very proud to announce that Honeywell were the winner of this very prestigious award, and that Southern Company was a finalist in this cutting-edge category.
“We’ve been working closely with our partner IntraSee to create an HR digital assistant for our global employee base and Oracle Digital Assistant was the natural choice for us because of its ability to securely operate in our hybrid cloud infrastructure,” said Mark Burgess, senior director, HR Technology Solutions, Honeywell. “Our aim is to have it be the preferred method to get questions answered 24×7, access to policies and an amazing end-to-end approach for completing transactions with more speed and accuracy. We knew we wanted our HR digital assistant to be available where employees spend their time online, and an integration with Teams was therefore essential. Our vision is to have it become to employees what J.A.R.V.I.S. is to Iron Man.”
Our ground-breaking work to integrate Microsoft Teams with Oracle Digital Assistant, for conversational interaction with on-premise and Cloud Enterprise systems, was also a major factor in this press release from Oracle. It illustrates the potential power of the Oracle/Microsoft partnership and how it is fueling the opportunity for the practical application of AI in the Enterprise software world. Thanks to a deeper connection between the companies, Oracle/Azure Cloud Platforms can now be used in conjunction to reduce software operating costs and increase user satisfaction, while also delivering GDPR compliance and meeting complex enterprise security requirements.
Meanwhile, companies like Amazon and IBM continue to struggle to find a “killer Enterprise app” for the Cloud. And Workday has yet to enter the race.
And if you’re curious what Oracle Digital Assistant in Microsoft Teams, in a secure hybrid cloud environment, interacting with Enterprise applications looks like, check out this video:
PeopleSoft Innovator Award: User Experience – Chatbots
Both Honeywell and Southern Company also won the awards in this category and were the only organizations to do so.
Plus, Paco Aubrejuan, at his always excellent keynote session, announced IntraSee as a key member of the Oracle/PeopleSoft chatbot ecosystem, and featured Honeywell as a prime success story (and we’ll cover more on that in our conference blog next week).
PeopleSoft Innovator Award: User Experience – Cloud
Orlando Health was a winner in this category.
For Orlando Health we deployed the PeopleSoft Interaction Hub into the Oracle Cloud (OCI/IaaS) and connected it to their on-premise systems to provide guided processes for managers to complete critical PeopleSoft HCM position requests using the Fluid user interface. While also improving the overall user experience, automating manual processes, improving visibility to key data, and saving time and money with lower support and training costs
So, if you’d like to win awards, improve your user experience, use the latest Oracle Cloud technologies (even if you have an on-premise solution), and save your organization lots of money, please contact us 😊