Our last blog featured analysis of how Workday is falling behind the times in 2019, and how it will hold its clients back in the era of disruption we are now entering.

It may come as a surprise to know, that for those PeopleSoft clients still running an on-premise solution that goes all the way back to 1987, that options in this new era are far more plentiful than Workday’s. So, how is that possible? 

The reasons for this are that PeopleSoft comes with built-in features that Workday still doesn’t have (hint: a portal). While Oracle also provides comprehensive PaaS (Platform-as-a-Service) offerings that clients are actually allowed to use (unlike Workday). Also, again unlike Workday, Oracle doesn’t just allow their clients to enhance the UX any way they want, they encourage it!

So, here’s a list of the three fast and easy things you can do today to move your UX to the Cloud, and greatly improve it at the same time. 

Note: All of the options below are managed services in the Cloud that you could configure as you please. But wouldn’t have the burden, or cost, of maintaining and upgrading.

1. Chatbot, aka Digital Assistant, in the Cloud (interacting with PeopleSoft and all your other systems)

Figure 1: Video of a chatbot in action

Summary: Chatbot as a Service, reducing operating costs and improving user satisfaction.

Description: Try out a fully configurable out-of-the-box chatbot solution that is GDPR compliant and comes delivered supporting all the complex use-cases your Enterprise system requires. As well as supporting your on-premise PeopleSoft solutions, it also comes delivered with out-of-the-box integration with over 10 major SaaS vendors, plus adapters for other on-premise solutions like OBIEE.

Plus it is future-proofed to also fully integrate with all Oracle Cloud chatbot skills being developed by Oracle development teams, and can act as a “concierge chatbot” for any chatbot skills created on the Oracle ODA stack (Oracle Digital Assistant). 

Implementation Overview: Fast 12-16 week pilot, with an option to roll out to the entire organization at the end of the pilot. 

2. Portal in the Cloud: using Oracle Content & Experience Cloud (CEC)

Figure 2: Video of Oracle CEC plugged into your Enterprise

Summary: Portal as a Service, improving user satisfaction and efficiencies, while also adopting Oracle’s next-generation portal.

Description: Implement a one-stop-shop, GDPR compliant, portal that combines not just your on-premise PeopleSoft, but also comes delivered with out-of-the-box integration with over 10 major SaaS vendors, as well as adapters for other on-premise solutions like OBIEE.  

Also, as this would be using Oracle CEC, you would now have access to a state-of-the-art content management system too. 

Plus it is future-proofed to also fully integrate with all Oracle Cloud applications, such that it could be your portal of choice for the next twenty+ years. And with this being a cloud solution there would be no environment maintenance and upgrades required by your team. Just a plug and play option for your business users to extend as they wish.

Note: For organizations already using the PeopleSoft Interaction Hub as an on-premise portal, this would not only replace the need for that environment (allowing you to decommission it), but would also greatly improve the UX as part of the implementation.

Implementation Overview: Fast 12-16 week implementation. 

3. Portal as a hosted solution in the Cloud: PeopleSoft Interaction Hub

iHub Screenshots
Figure 3: Some samples of the PeopleSoft Interaction Hub configuration options

Summary: Portal as a hosted Service, improving user satisfaction and efficiencies, while also moving to a hosted portal solution in the Oracle Cloud (IaaS), and utilizing a fully managed PeopleSoft Interaction Hub.

Description: Implement a one-stop-shop, GDPR compliant, portal that combines not just your on-premise PeopleSoft, but also comes delivered with out-of-the-box integration with over 10 major SaaS vendors, as well as adapters for other on-premise solutions like OBIEE.  

Plus it is future-proofed, such that any “pagelets” that exist in the PeopleSoft Interaction Hub can easily be converted to be drag-and-drop components in the Oracle Content & Experience Cloud, if you subsequently move to that platform in the future.  

Note: For organizations already using the PeopleSoft Interaction Hub as an on-premise portal, this would not only replace the need for that environment (allowing you to decommission it), but would also greatly improve the UX as part of the implementation.

Implementation Overview: Fast 12-16 week implementation. 

Contact us below to learn more and setup your own personal demo:

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