IntraSee
Chatbots and User Experience with Oracle/PeopleSoft
Cloud, SaaS, PeopleSoft, and You: Preparing for What’s Next (Reconnect 2022)
Session ID: 100420
In today’s market, organizations have options on whether/how/when to move to the Cloud. Some are reimplementing to new SaaS solutions; others are optimizing PeopleSoft and lifting their existing ERP/HCM to the Oracle Cloud Infrastructure; and others are choosing to integrate Cloud-based solutions with their on-premise PeopleSoft applications. Join us for a panel discussion on factors to consider in evaluating your options and how to get the most value from the direction you choose. We’ll share insights to help you navigate the options and the marketplace. How do you engage Oracle? How do you evaluate providers for Cloud services and/or Cloud infrastructure? What are the benefits you should expect? What will your team be responsible for AFTER the migration? We’ll also share best practice on some of the smart things your organization can be doing TODAY so that you’re ready for TOMORROW: Designing Cloud-proofed business processes that can easily move PeopleSoft down either cloud path; Automating manual tasks to help your staff redefine the nature of “work”; Identifying opportunities to reduce and retire third-party systems. Bring your questions and join us for successful strategies that will help you ensure a smooth landing if and when your cloud migration comes, and allow you to keep innovating in the meantime.
How Student-Focused Design Transformed Princeton’s PeopleSoft Financials & Procurement Experiences (Reconnect 2022)
Princeton’s has embarked on improving the user experience in PeopleSoft’s Student Financials and Procurement modules over the last 2 years. This session will cover Princeton’s journey and demo the end results that are driving user productivity and experience in their existing PeopleSoft. You will see a design approach rarely seen with PeopleSoft projects and one that puts the user first.
How to Avoid a Failed Chatbot (Reconnect 2022)
Session ID: 101780
In a July 2022 press release, Gartner predicted that chatbots will become the primary customer service channel for a quarter of organizations within the next five years. Uma Challa, Senior Director Analyst at Gartner added a critical caveat to this prediction. “When designed correctly, chatbots can improve customer experience and drive positive customer emotion at a lower cost than live interactions.” Chatbots. Digital assistants. Alexa. Siri. Hey Google. No matter what you call them, the “why” behind a chatbot’s project makes all the difference between a painful failure and a transformational tool. Users don’t want a toy, they want their questions answered quickly, their lives made easier, and their time spent wisely. Your goal should be to automate painful processes for your users. Join Andrew Bediz, IntraSee co-founder and Managing Director, and Paul Taylor, CEO of Gideon Taylor on Wednesday, October 12th at 2:45 EDT as they share how to look at a digital assistant project as an automation and service endeavor instead of making a cool chatbot. Learn how IntraSee and Gideon Taylor are automating from A to Z, from user support to business processes outcomes with Ida and eForms. We look forward to answering your most pressing questions.
Are you a leader or administrator currently working in higher education? Have you been following the rapid growth of digital assistants (i.e. #chatbots) in university settings and have questions about whether now is the right time to incorporate chatbots in your system?
Then this new webinar is especially for you!
Please plan to join us on Wednesday, October 19th, at 1PM EDT as we share how Seneca College in Toronto has partnered with Oracle and IntraSee in developing Sam, their powerful new digital assistant, which in just the past 12 months has quickly and accurately handled more than 100,000 user-support needs. Reserve your spot below.
#Oracle #senecacollege #HigherEd #DigitalAssistant #PeopleSoft #GideonTaylor #IntraSee #AI #highereducation
The HIUG Interact Conference is an annual user-driven meeting of Oracle application Healthcare users. The conference comprises 600+ attendees, 40+ vendors, and more than 175 educational sessions/clinics.
Join us for this session hosted by Gideon Taylor:
PeopleSoft Power Tools to Boost ROI: Chatbots, eForms, and RPA
Presented by: Paul Taylor (Gideon Taylor) and Andrew Bediz (IntraSee)
Chatbots, eForms, RPA. There is no better return on investment in enterprise software than automation. Not cloud, not SaaS, not upgrades. The single biggest cost to enterprise software is the people needed to run it. Automation at all levels will drive efficiency and save your organization money.
Automation can be applied to various pillars, but the three most common are (1) automating work your backend users perform, (2) automating work your self-service users are asked to do, and (3) automating the work to support all of your users. For PeopleSoft customers, all three of these automation opportunities are available today! Join us for a crash course on the tenets of automation ROI and see how you can maximize the value, productivity, and performance of your PeopleSoft system. We’ll show you how you can automate user tasks and support with world-class digital assistants; automate business processes with Fluid eForms; and automate heavy backend work in PeopleSoft with RPA technology.
Eliminate clicks, simplify processes, increase visibility, and accelerate transactions. You will spend far less than on a new SaaS and have much greater returns. If you’re looking for more productivity, more efficiency, and more value, we will show you how to unlock that today from your HCM / FSCM / Campus Solutions systems.
Don’t forget to check out even more sessions from our sister divisions. If you would like to prebook a personal demo with us click the Contact Us button below and we will get you scheduled at a time that works well for you.
