#IntraSee takes your enterprise user experience to the next level with AI digital assistants (chatbots) and Web UX solutions from #PeopleSoft to the #Cloud.
Last Updated: July 2018
We may collect personally identifiable information about you, including, without limitation, your name and e-mail address. If you choose to correspond with us through email or social media, we may retain the content of your messages, together with your email address and our responses.
Broadly speaking, we use personally identifiable information for the purpose for which you provided it. If you order a product, or engage us for professional services, we will use your name and contact information to fulfill your needs, including billing, and delivery. If you send us an email, we may use your email address and other information you submit to provide customer service to you.
We may also use your personally identifiable information or Log Data to administer our internal business activities, such as to design and arrange the Site in the most user-friendly manner and to continually improve the Site to better meet the needs of our customers and prospective customers, to better understand visitors to the Site, to manage your account, to provide customer service, or to make available other products and services to our customers and prospective customers.
We are not in the business of selling your personally identifiable information. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your personally identifiable information to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.
We, like many businesses, sometimes engage other companies to perform certain business-related functions. These companies may include marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, payment processors, and others. When we engage another company to perform such functions, we may provide it with personally identifiable information, Log Data, or aggregate information about our customers, sales, website traffic patterns, and related website information, in connection with its performance of such functions. However, we do not collect or store credit card information or internet protocol addresses directly. We take measures to select service providers that are responsible and afford privacy protections to their customers, such as those that comply with the Payment Card Industry Data Security Standards. However, we cannot make any representations about the practices and policies of these third party companies.
We work with third parties, including social media sites like Facebook, Twitter, YouTube, Instagram, Pinterest, and Google+, and with application developers who specialize in social commerce so you can connect to IntraSee through your social networks. All of these companies operate Third Party Sites, as defined in section 8. We provide access to our Site by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share your interests with friends in your network.
If you use features made available on our Site by a third party social media site, your personally identifiable information may be collected or shared by us or by the third party. We consider information collected or shared through any such social media features as public information because the third-party social media sites made it publicly available. If you do not want us to be able to access information about you from Third-Party Sites, you must instruct the Third-Party Sites not to share the information with us. IntraSee does not control how these third parties use information collected from or about you, so be sure to review the privacy policies and privacy settings on your social media sites to make sure you understand the information they are sharing. If you do not want a Third-Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information.
We use features on Third-Party Sites that allow you to express opinions about products, surveys, or your interests. Those Third-Party Sites may collect or register your views (including whether you liked or purchased a product) and make those views available to IntraSee and on public portions of the Third-Party Sites. You can avoid such collection and use of your personally identifiable information by declining to buy products through Third Party Sites or to express your views on Third-Party Sites. Third-Party Sites may also give you the option to limit such data collection and disclosure in the privacy settings on their sites. IntraSee reserves its right not to display your personally identifiable information or content on our social media accounts or our Site, even if you express an opinion about our services or products or consent to our use of such information or content. We reserve the right to remove personally identifiable or other information of any person for any reason. We may also remove from our social media accounts, Site, in our sole discretion, any product offering or any photo or product description.
We may disclose your personally identifiable information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary (a) to comply with a legal obligation; (b) to protect or defend our rights, interests, or property, or that of third parties; (c) to prevent or investigate possible wrongdoing in connection with the Site; (d) to act in urgent circumstances to protect the personal safety of users of the Site, or the public; or (e) to protect against legal liability.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
You may choose to limit the personally identifiable information you submit by merely browsing the Site without providing your name or other information. If you do so, you may not be able to use certain functionality of the Site. To open an account, for example, you must provide your name and email address.
We are committed to the protection of your information. When you place an order through the Site, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. Our business practices also limit employee access to personally identifiable information and limit the use and disclosure of such information to authorized persons, processes, and transactions.
If you have registered for an account on the Site, you may request access to or correction of all of your personally identifiable information that we collect online and maintain by emailing us at firstname.lastname@example.org. We will take reasonable steps to respond to requests relating to personally identifiable information within thirty (30) days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical, or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information).
We may retain your personally identifiable information as long as you continue to use the Site. You may close your account by contacting us. However, we may retain personally identifiable information for an additional period as is permitted or required under applicable laws. Even if we delete your personally identifiable information, it may persist on backup or archival media for an additional period of time.
When you provide personally identifiable information, we may use it to create non-personally identifiable information that we may use for advertising, marketing, or trade. To de-identify your information, we will use only your first name and last initial and city of residence with, for example, a testimonial you provided.
Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser’s option settings and through those settings you may be able (a) to receive notifications when you are receiving new cookies; (b) to disable cookies; or (c) to delete cookies. Please refer to your web browser’s help section for information on how to do this.
We use these technologies to monitor the Site and to analyze how you use the Site. We may place cookies that allow us to measure the time of your requests to our servers and our responses, to test new features, to record statistics about usage, to track your activities on the Site, and to track the places from which you come to the Site. We may also use third party cookies to collect information about behavior on the Site for these Performance/Analytics purposes.
We use these technologies to allow us to provide certain functionality on the Site and to remember your preferences. If you disable or delete cookies, you may not be able to use some functions of the Site.
In the future, we may use these technologies to deliver focused online banner advertisements to you both on and off the Site. By using these technologies, we hope to better tailor these advertisements to your interests. Sometimes this is called online behavioral, interest based, or retargeted advertising. Many of the third party technologies that enable this advertising participate in voluntary frameworks that allow you to opt out of it.
Such third party service providers may include Adroll, Rubicon, Google, Media Math, Perfect Audience, Quantcast, Retargeter, and Yahoo!, among others.You can control your preferences directly with each such third party service provider.
Most of the cookies and other technologies described above on the Site are set by us (aka first-party cookies) or are used in connection with the Site and set by third-party service providers at our direction (“Third-Party Cookies”). We may use Third-Party Cookies with respect to each of the uses set forth above.
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession, or likely to come into such possession. The processing of personal data for residents of the European Union (“EU”) is governed by the General Data Protection Regulation (the “GDPR”).
IntraSee is a data controller of certain personal data. This means it decides how your personal data is processed and for what purposes.
IntraSee complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes:
Your personal data will be treated as strictly confidential and will only be shared with other entities for the foregoing purposes. We will only share your data with third parties with your consent.
6. How long do we keep your personal data?
We keep data for five years from the date that we acquire such data.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Whenever necessary, we will seek your prior consent to the new processing.
To exercise all relevant rights, or for more information, please contact IntraSee at (800) 401-5907 or email@example.com.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.