IntraSee
Chatbots and User Experience with Oracle/PeopleSoft
How Student-Focused Design Transformed Princeton’s PeopleSoft Financials & Procurement Experiences (Reconnect 2022)
Princeton’s has embarked on improving the user experience in PeopleSoft’s Student Financials and Procurement modules over the last 2 years. This session will cover Princeton’s journey and demo the end results that are driving user productivity and experience… Read More
How to Avoid a Failed Chatbot (Reconnect 2022)
Session ID: 101780 In a July 2022 press release, Gartner predicted that chatbots will become the primary customer service channel for a quarter of organizations within the next five years. Uma Challa, Senior Director Analyst at Gartner added… Read More
PRODUCT ANNOUNCEMENT: Ida Digital Assistant Release 22.03
Ida 22.03 focuses on continued automation, improvements to non-authenticated chat analytics and UX improvements to translated conversations
Chatbot Market Update (Fall 2022)
Why chatbot projects have been failing
How Seneca College’s Digital Assistant is Radically Improving Student Engagement
Join us on Wednesday, October 19th, at 1PM EDT as we share how Seneca College in Toronto has partnered with Oracle and IntraSee in developing Sam, their powerful new digital assistant
