Breaking the Box: Bellevue University Rounds Out the Self Service User Experience

Bellevue University needed a self service portal on par with its award-winning education programs. Using the PeopleSoft Application Portal 9.1 on PeopleTools 8.52, the project team built a modern, Web 2.0 user experience. Faculty and students have one site aggregating real-time alerts and info from Blackboard, Campus Solutions, and Facebook. Integrated searches, analytics, and supplemental content managed by business owners rather than IT support self-service interactions. Mobile – through the same portal instead of an app – gives anytime/anywhere/any device access. This is no colored list-of-links; it is Bellevue’s responsive, scalable and configurable self service platform for today and beyond.

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